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Support Center

Your Order Journey




1. Placing Your Order

Find your perfect item, add it to the cart, and proceed to our secure checkout.

Order
Processing

2. Order Processing

Our team gets to work preparing your order with care, ensuring everything is perfect.

3. Shipping & Delivery

Your package is on its way! Track its journey to your doorstep.

Delivery
Unboxing

4. Unboxing Delight

The best part! Receive your package and enjoy your new purchase.

Delivery & Shipping Details

Everything you need to know about getting your order.

Choose Your Speed

Standard Shipping: 5-7 business days.

Expedited Shipping: 2-3 business days.

Overnight Shipping: Next business day.

Track Your Order

To track your order in real-time, enter your tracking number in the field above and click "Track".

Once submitted, you'll see the current status of your package, including:

  • Shipment date and estimated delivery time
  • Current location of your package
  • Transit updates and delays, if any
  • Delivery confirmation once the package has arrived

If your package seems delayed, please allow 24–48 hours for updates to reflect, as carriers sometimes experience processing delays.

For lost or missing packages, contact our support team with your tracking number so we can investigate with the carrier.

Tip: Save your tracking number for easy access and set up notifications if your carrier offers them, so you are alerted to any status changes immediately.

Delivery Issues

If you encounter any delivery problems, contact our support team for assistance.

First, check your tracking info for the latest updates. Carrier delays can happen, but if it seems stuck, let us know.

If your package is marked as delivered but you haven't received it, or if it's lost in transit, please contact us. We'll launch an investigation with the carrier.

Contact us within 48 hours of delivery. Please provide photos of the damaged item and packaging, and we'll arrange a replacement or refund for you.

Frequently Asked Questions

Find quick answers to your questions.

We offer Standard, Expedited, and Overnight shipping options.

You can track your order with the tracking number provided in your confirmation email.

We accept returns within 30 days of purchase.